Banks, Brokerages Dogged by Message Storage Rules - Computerworld

From the IM world: Banks, Brokerages Dogged by Message Storage Rules - Computerworld. Very real problem with the challenges of archiving messages of new channels (like IM) in a speedy manner.

There's several ways to approach this. Companies that have a private, onsite IM network (such as Oracle IM, Facetime, and many others) have logging features built in. Oracle's solution stores messages in an Oracle database, obviously.

Communication on public networks is a little different - the best way to handle them is to have a gateway such as IMLogic or Akonix and log everything coming in or out. And seriously, every company has employees that use MSN or AIM or Yahoo IM. There are many, many clients that have built in, cofigurable features to tunnel through HTTP or SOCKS proxies. If employees can get to the web, they can get to an IM network.