Kevin B Smith's WebLog : Enterprise Architecture: Tracking Portal

Kevin Smith talks about some high-payoff applications for Biztalk, with this as the first.
Biztalk is positioning it's capabilities for traking information flow in real time, and it's flexible architecture has made it fit into alot of different roles, and do them well. As BAM and real-time "tracking" becomes more mature, those systems will be able to benefit a great deal from Data Marts that are in their functional areas, to make workflow decisions based on historical trends or opportunities.

Kevin B Smith's WebLog : Enterprise Architecture: Tracking Portal: "The approach that we have been using over here in jolly old Blighty for a while now, is to build the Tracking Portal using BAM to capture the key state and business transaction information, and SQL Reporting Services, (another technology that I think is very cool indeed), to render the Business and Support views from the tracking database. Using this approach the Tracking Portal can be put together very cheaply with a rich reach UI, and in my experience providing these views, especially the Support view could get you out of some very difficult situations after you goes live. Ok, so let�s dig a little deeper�"