Enterprise Reporting: Key Factors for Implementation Success
Enterprise Reporting: Key Factors for Implementation Success: "While most of these items seem self-explanatory, it is shocking how the simplest things are sometimes overlooked. Clearly, there are a few factors critical to encouraging user acceptance. These factors are:
Involving the end-user in the selection process for the application.
1. Soliciting end-user input in regards to all pertinent aspects of the implementation (i.e., front-end design and report specifications).
2. Providing end-user training before the official release of the reporting platform.
Obviously, you cannot always involve the entire user community in the first two points mentioned above. Because of this, it is best to choose a limited number of power users from each department."