Managing Project Quality: Cost, Control and Justification

Managing Project Quality: Cost, Control and Justification: "Most projects miss intended objectives and customer expectations. Unfortunately, for many companies, the number of quality defects and areas for improvement are also not tracked. IT executives should conduct a thorough quality audit to identify where poor quality exists, and develop a plan to address and resolve quality problems. The plan of attack should be prioritized by the greatest effect and positive impacts to project management practices and quality standards. "