Tuesday, December 20, 2005

The Key Role of Application-Delivered Search

The Key Role of Application-Delivered Search: "The sad fact is that search is still a broken functionality in the experience of most enterprise professionals. Delphi Group Research has repeatedly demonstrated that business users of search technologies have a high frustration level in using the tools. They typically need to use multiple search tools to accomplish a given task or inquiry. They also report needing to spend inordinate amounts of time in their workweek using search tools to access information in the various enterprise electronic environments.
Two out of three professionals surveyed are dissatisfied with their search experience.
It is not uncommon for professionals to use six or more search engines, and some use up to 10.
Roughly three out of four professionals report spending more than four hours per week on search-related activities. "

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